In our quest to maintain harmony, avoid conflict, and prevent hurt feelings, we’re sometimes tempted to sugarcoat the truth. While being polite is generally seen as a positive trait, excessive ...

The majority of conflict can often be traced to a simple misunderstanding. Pride, however, gets in the way as some people falsely believe that to misunderstand somehow implies fault, ignorance, lack ...

From thumbs-up emojis to one-letter replies, tiny digital cues are causing big misunderstandings at work. As five generations ...

As the CEO of a translation service, I have seen firsthand how cross-cultural communication in virtual teams can change the game. With the world becoming increasingly globalized, figuring out the best ...