Customer service can make or break a company’s reputation. When a bank employee’s refusal to provide basic service backfired, a simple Yelp review triggered a chain of events no one saw coming. You’ll ...
Opinions expressed by Entrepreneur contributors are their own. Are you gearing up to launch an internal customer service initiative? Well, you’ve come to the right place. I’m happy to equip you with ...
The importance of employee learning is well-established. According to a report by LinkedIn, 9 out of 10 global executives plan to either maintain or increase investment in learning and development for ...
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