Negative news coverage is one of the most stubborn reputation problems a business can face, and one of the least understood ...

A single negative search result can reshape how customers see your business. According to research from BrightLocal, the vast majority of consumers read online reviews before visiting a local business ...

Fake reviews are one of the most persistent threats to small business reputations online. A single coordinated attack can drop a Google rating by a full star overnight, steering potential customers to ...

Last month, Google launched a form to report negative review extortion scams and it seems to work. Google Business Profiles has a form where you can report negative review extortion scams, the form ...

A month ago, we reported Google added a new form to report negative review extortion scams on your Google Business Profiles and local listings. Google also listed some tips on how to handle these ...

Negative search results usually don’t go away on their own. A bad article, review, or court record can stay online for years. Since most people search Google before making decisions, negative results ...

Data collected from tens of thousands of Google Business Profile listings across multiple countries by GMBapi.com show a sharp increase in deleted reviews between January and July 2025. The surge ...