The service industry has a wide spectrum of jobs, which involve providing some type of service to customers or clients. These jobs are often found in the restaurant, retail and hospitality industries.

Forbes contributors publish independent expert analyses and insights. Dr. Lance B. Eliot is a world-renowned AI scientist and consultant. In today’s column, I am continuing my ongoing coverage of ...

If your business is like most, you probably use email for internal and external communications in sales, marketing, and even customer service. So if you want higher profitability and customer ...