IT staff plays a crucial role in keeping organizations running optimally. Support ticketing software aids your IT team in helping your organization while being as productive as possible. The longer a ...

Brentford fans can now register their interest for our walk-in digital ticketing support sessions. Use these sessions to get in-person help with essential digital ticketing processes and have your ...

Exclusive: The movie service is also adding access to premium formats like Imax, while planning to sunset its physical card. Mike Sorrentino is a Senior Editor for Mobile, covering phones, texting ...

Customer support software company Freshdesk took the plunge into the freemium space on Monday, launching its "forever free" Sprout plan, geared towards serving growing startups with overflowing email ...

A customer trouble ticketing (help desk) is an assistance resource to solve a customer query. Companies often provide customer support using email, website, and/or telephone. The importance of ...

Microsoft on Wednesday announced new trouble-ticketing support additions to the Office 365 Admin Center portal for IT pros, including one improvement specifically aimed at Microsoft Premier users. The ...

NEW TICKETING BILL WINS INDUSTRY SUPPORT BUT ALIENATES RESELLERS: A bipartisan coalition of senators rolled out a long-awaited proposal to overhaul ticketing marketplaces in the wake of last year’s ...