Lyft says Claude is helping resolve customer service requests 87 percent faster. Lyft says Claude is helping resolve customer service requests 87 percent faster. is transportation editor with 10+ ...
(Reuters) - Lyft said on Thursday it has tied up with Amazon and Alphabet-backed startup Anthropic to roll out artificial intelligence tools for the ride-hailing platform's customer care operations.
The ridehailing company is introducing a new feature for older riders that includes actual humans answering customer service calls. The ridehailing company is introducing a new feature for older ...
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