How to handled A-z from Scammer - sellercentral-europe.amazon.com
Aug 21, 2025 · Despite clear photographic evidence, the buyer keeps marking the case as “unresolved”, likely attempting to trigger an A-to-Z claim. Amazon support confirmed I couldn’t open a SAFE-T …
Amazons A-to-z team is useless - sellercentral-europe.amazon.com
Jul 16, 2024 · I wanted to share my frustrating experience with Amazon's A-to-Z Guarantee team. Despite providing all the necessary proof of delivery on time, they still decided to grant the claim …
A to Z claim after Customer entered incorrect shipping address
Of course it wasn't delivered to her and ups lost them so she then puts in an A to Z claim and Amazaon grants it and refunds from us. I appeal and state that she entered the incorrect address and she …
Scammed by buyer - A to Z claim lost - how to proceed?
Jun 17, 2024 · Amazon closed the A to Z in favour of the buyer - full refund and defect on my account health. I appealed the A to Z, summarizing events and providing evidence again.
a to z claim granted even with product delivered.
I got an A to Z claim, which was granted because the buyer said that the tracking number was not there, but was there and what happened was that USPS got delayed and delivered the product late.After …
A-Z claim Granted - sellercentral-europe.amazon.com
An A-Z claim has been granted against us, even though i have proof of delivery with tracking from royal mail with geo tagging on the royal mail website. I have appealed with all the relevant information …
Unable to open a Safe-T claim, due to buyer's fraudulent A-Z claim ...
The means then, that if a buyer opens a fraudulent A-Z claim which is then denied by Amazon, this only serves to guarantee they can return whatever they like and receive a full refund as the seller isn't …
ASIN Conflict Issue - sellercentral-europe.amazon.com
The value ‘80004’ specified cannot be used as it conflicts with the value ‘8412261800015’ for ASIN Z in the Amazon catalogue. If this is ASIN ‘B00U93165Q’, update the value to match the ASIN data. If …
Automatic verification of customer’s A-to-z Guarantee Claims with …
From December 01, 2021, we will automatically verify customer claims and offer refunds on your behalf for specific scenarios where Amazon can verify package delivery using the tracking information …
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